How to Enable Sales Receipts for Order Form, Calendar and Invoice Payments
You can set up Automatic Receipts to send to customers after a purchase. Receipts work for order form purchases, subscriptions, calendar booking payments and invoice payments.
In this article:
How to Enable Sales Receipts
With Automatic Receipts, businesses can send receipts to contacts for form purchases immediately after purchase. This feature covers primary, bump, and upsell purchases on 1-step and 2-step order forms along with subscriptions, calendar appointment booking payments, and invoice payments.
Users can turn on automatic receipts under Payments -> Settings -> Receipts -> Enable sales receipt for order form and subscription payments.
How to Customize Your Sales Receipts
There are several customization options to personalize your receipts:
Custom Title: Customize your receipt's title to give it a personal touch that aligns with your brand.
Receipt Numbers: We understand the importance of keeping records in order, so we offer you the ability to assign a prefix and initial number to your receipts. This simplifies the task of tracking and managing transactions.
- Email Template: Customizing your email templates when sending customer receipts is the perfect way to reflect your brand's identity. With this feature, you can design and adjust the content of the email according to your brand and business.
Delivery of Receipts
Receipts will be sent as downloadable PDF files attached to an email directly to the contact's email address.
Leveraging Custom Templates
There is also the option to leverage custom templates for sending receipts. You can create personalized and branded templates with receipts using custom values available within our email builder. Craft visually appealing and professional receipts that align with your business's unique style.
FAQs
How do I enable Automatic Receipts for my business?
Enabling Automatic Receipts is simple. Access the Settings page under the Payments menu, navigate to the Receipts section, and turn the toggle on to enable automatic receipts.
Can I customize the content of the receipts?
The content of the receipts is automatically generated based on the transaction details, along with coupon discount, if applicable. However, you can customize the title, receipt numbers, and email template to add your personal touch.
Will the successful invoice payment notifications still go to my customers even if I enable sales receipts?
No, if automatic sales receipts are turned on, customers would be receiving the template used for sending receipts and the option to set a template for invoice payment success notifications would not be available. We recommend using the sales receipts for invoice payment notifications
Can I change the start number after creating a few receipts?
The receipt start number cannot be decreased once a receipt has been generated in the system. Users can increase the start number at any point in time, though. No number can be used twice to generate a receipt.