Client Portal | How to Connect Your Custom Domain / Subdomain


You can connect your custom domain / subdomain with your membership site and client portal to create a branded login and portal area for your customers. You can use a subdomain of a domain you own, something like learn.yourbusinessname.com or a separate domain that you own that is just for your portal, something like yourbusinessnameportal.com.


In This Article:


Domains Purchased with FG Funnels

  1. Go to Sites -> Client Portal -> Settings -> Domain Setup.

    Domain Setup General Screen

  2. In the box labeled Custom Domain, type in your subdomain/domain for your members area.
    1. The same domain cannot be used in Funnels/Websites and the Client Portal domain. You will either need to use a subdomain of the main domain, something like courses., learn., portal., with your main domain after or use a domain specifically intended for your client portal.

  3. Click the Add Domain button to the right.

    Custom Domain Box and Add Domain Button Highlighted

  4. A popup will appear with the domain you just entered listed, click the Continue button.

    Connect your domain popup

  5. Allow the system to run through it's checks. Then when the screen comes up that says your domain is already authorized, click the Add Records button.

    1. It can take about 30 seconds for the records to be added. Please don't close the popup or refresh the page during that time.

      Domain is already authorized popup

  6. Once the records have been added, the popup will automatically close and you will now see your client portal domain listed in the box with a grey overlay as well as a modify button to the right.

    Completed Client Portal Setup

  7. You can check to make sure this worked by opening a new tab and visiting your client portal domain to see the login screen.

Domains Purchased Outside of FG Funnels

To setup a custom membership domain or subdomain:

  1. Go to Sites, Client Portal, Settings, Domain Setup.

  2. In the custom domain box, type in the custom domain or subdomain that you want your customers to visit to access your courses/communities/portal.

    Area to type in your custom portal domain is circled

  3. Click Add Domain.

    Add custom portal domain button is circled

  4. Click Continue on the Connect Domain/Subdomain window.

    Connect your domain/subdomain window

  5. If your domain is compatible with Domain Connect, click Authorize and follow the steps to authorize the addition of the records.

    If your domain is not compatible with Domain Connect, the manual DNS record will be provided. Add this to your DNS Manager as a CNAME record and click Verify Records.

  6. Wait for domain settings to update.

The exact time of DNS propagation can vary due to several factors, such as the TTL set for the DNS record, your ISP's update frequency, and geographical factors. Typically, it is suggested to allow between 24 to 48 hours for DNS propagation.

  1. Confirmation message appears in the top right corner.

  • Domain successfully updated

  1. Visit custom domain (e.g., learn.fgfunnelsrocks.site) to see the branded login page.

Note: The domain / subdomain you connect with your membership site needs to be unique, it cannot be used also with your funnels/websites under Settings -> Domains.


How to Manually Enter the DNS Record for Your Client Portal


The video below shows an example of how to manually add a CNAME record inside of a GoDaddy account, and the process is similar for most DNS managers ( NameCheap, Cloudflare, Hover, etc. ).

  1. Go to the "Sites" section in the left side menu.
  2. Hover over "Client Portal" and select "Settings."
  3. Click on "Domain Setup."
  4. Enter the desired domain or subdomain in the provided field.
  5. Click on "Add Domain."
  6. Click "Add Record Manually"
  7. Create a CNAME record in your DNS manager ( Example: GoDaddy, NameCheap, Cloudflare ).
  8. Set the CNAME record with the appropriate name and value provided in your FG Funnels account.
  9. Save the record in your DNS manager.
  10. Allow time for the DNS records to propagate ( Usually it takes ~5mins. It may take up to 48hrs ).
  11. Click the "Verify Records" button inside the FG Funnels account.
  12. Once verified, the custom domain is set for your client portal.