Sticky Contact - One Step & Two-Step Order Form

In this article, we'll be showing you how to enable the sticky contact feature on your order form. The sticky contact feature allows the system to pre-populate any existing customer information into the order form for a seamless user experience.

Enabling Sticky Contact Feature for Order Forms

Key Steps

1. Open the Funnel:

   • Access the funnel where the order form is located.

     
     
2. Navigate to the Order Form:

   • Click on the order form to open its settings.

     
     
3. Access Settings:

   • Locate the settings panel on the right-hand side of the screen.

     
     
4. Select General Settings:

   • Make sure you are in the general settings tab within settings.

     
     
5. Scroll to Contact Options:

   • Scroll down until you find the "Contact Options" group.

     
     
6. Toggle the Feature On:

   • Activate the sticky contact feature by toggling the switch next to Sticky Contact to the "On" position.

     
     
7. Save Changes:

   • After toggling the feature on, click the "Save" button to apply the changes.

     
     
8. Publish the Order Form:
   • Finally, click the "Publish" button to make the changes live.