Troubleshooting Steps
Content
- How to Get the Best User Experience with FG Funnels
- Clear Your Browser's Application Site Data
- Check that Your Browser is Up to Date
- Clear Browser Cache and Cookies for All Time
- Create a New Chrome Profile
1) How to Get the Best User Experience with FG Funnels
- To get the best user experience with FG Funnel, please follow the steps in this video here:
2) Clear Your Browser's Application Site Data
Here is a video walkthrough of how to clear application site data ( if you're currently logged into your FG Funnels account):
3) Check that Your Browser is Up to Date
- Here is Google's support article going over how to check if Chrome is up to date ).
- Here is a video showing how to make sure your Chrome browser is up to date:
- Here are screenshots showing what the Chrome browser will show you, when it's updating, and needs to be re-launched ( and you just need to click the "Relaunch" button ).
4) Clear Browser Cache and Cookies for All Time
( Here is Google's support article going over how to clear browser cache and cookies in Chrome ).
5) We recommend using a Chrome or Firefox browser, since FG Funnels is optimized for these two browsers.
6) Create a New Chrome Profile
- You might have a browser extension installed that doesn't interact well with the FG Funnels ecosystem.
7) Check If You Are Using a VPN
- Sometimes VPNs can cause issues with the system.
8) Check to see if you are using a security software ( Avast, Norton, McAfee, etc. ) that is blocking all or part of the site.
- If you use NordVPN make sure your "web protection settings" are turned OFF ( at least for the FG Funnels website ).