Communities Overview

Communities are centralized platforms that allow members to create posts, and connect and engage with each others' posts in groups based on specific interests.

Your Communities will be hosted at the same link as your Client Portal/Memberships, and Affiliate Portal.

This versatile platform effectively blends learning, networking, and community building into a seamless user experience.

Key Features:

Group Creation

  • You can create multiple groups based on specific interests, topics, or industries.
  • Groups can be private so no content is viewed without logging in, or public so all content is viewable even without logging in (but it does require logging in to engage/participate).
  • You have the option to soft delete and restore groups for better control.
  • These groups serve as sub-communities where members can engage in focused discussions, share insights, and collaborate on projects.

Domain Setup

  • You can either use a pre-configured subdomain that comes automatically with your FG Funnels account, or you can connect a custom domain  for a more personalized experience (only one domain per combined membership/client portal/communities area).

Community Customization

  • You can customize your communities, including:
    • group names
    • descriptions
    • URL (only one domain per combined membership/client portal/communities area)
    • branding (colors, logos, cover images)
    • promotional links
    • and the ability to toggle visibility of phone numbers and email addresses under the Social Media section

Group Management

  • The account user who creates a group becomes the owner and assumes administrative responsibilities and privileges.
    • This feature offers different roles for group management, including admins, moderators, and members.
  • Enhanced filtering options enable users to sort by user status and roles, and security measures are in place to protect email visibility.

Membership Management

  • Potential members can join a group by creating a community profile and signing up via the group's unique URL. Once they sign up, they can participate in any available community groups.
  • Additional features include easy search for members and direct access to profiles from the View Members page.
  • We cannot edit or disable the system-generated "welcome" email for communities, but it is possible to grant or revoke access to a community within a workflow.

Learning And Networking Opportunities

  • The communities provide a platform for users to learn from various courses, participate in discussions and events, vote in polls, and connect with like-minded individuals.

Communities Use Cases

These are just a handful of use case ideas for how you can use Communities in your business:

E-Learning Platforms:

  • An organization offering various online courses could use the Communities feature to set up different groups for each course or subject.
  • This allows learners to engage in focused discussions, share insights, ask questions, and collaborate on projects about their course.
  • Instructors can share resources, answer questions, and facilitate discussions.

Customer Support:

  • Companies can create a community where customers can join groups based on their product or service.
  • Within these groups, customers can ask questions, share tips and tricks, and provide product feedback.
  • On the other hand, companies can offer support, share product updates, and engage with their user base.

Professional Associations:

  • Associations or clubs could use the Communities feature to engage their members.
  • They could have different groups for various activities or interests, allowing members to join the ones they are interested in.
  • These groups can be used for sharing information, planning events, and having discussions.

Marketing Agencies:

  • Agencies could set up communities for their clients, with separate groups for different services or campaigns.
  • This allows for efficient coordination and communication about project updates, performance metrics, and other relevant discussions.

Corporate Communication:

  • The Communities feature could allow various departments to collaborate in a large corporation.
  • Each department could have its group, enabling focused discussions, announcements, document sharing, and project collaboration.
  • It could also be used for company-wide announcements and discussions.

Product Development:

  • Tech companies could use Communities to set up groups for beta testers of their new products.
  • These users can share their feedback, report bugs, and suggest improvements, while the company can provide updates, answer questions, and gather valuable user insight for product enhancement.

Check out the next lesson to learn how to set up and configure the Communities feature in your account.