What You Need to Set Up the Branded Mobile App

Before setting up the Branded Mobile App for your client portal. There are some prerequisites you need to have in place. Since these elements can take time, we recommend having them in place before purchasing the mobile app.

You will first need a D-U-N-S number. Once your D-U-N-S number is issued (after 30 business days) you will need an organizational developer account for both Google and Apple.

You will also need an app compliant Terms and Conditions Page and Privacy Policy

The costs, details and instructions for these pre-requisites are below.


In This Article


What Is A Branded Mobile App?

A Branded Mobile App is an add-on service that allows you to have an app in the Apple and Google app stores that is solely dedicated to your client portal.


How Is It Different From The Free GoKollab App?

  • A Branded Mobile App can be customized with your own custom icon that appears in the app drawer, on loading screens in the app, and on store listings for the app itself.
  • A Branded Mobile App will take your clients/members directly to your client portal when they log in, instead of asking them to choose which client portal they want to sign into (if their email address is associated with more than one client portal connected to GoKollab).
  • A Branded Mobile App allows you to create a custom carousel to help guide first time users through the experience of accessing your client portal content through the app.

D-U-N-S Number

Before registering for developer accounts for Google and Apple, you will need a D-U-N-S number. You can apply for one using the following website:

A D-U-N-S number is free and takes approximately 30 business days to be issued. You can purchase an expedited D-U-N-S number for $229 US (as of 11/1/24) to receive it in 8 business days. P

Please note that D-U-N-S is a completely separate entity from FG Funnels and we have no control over timing or pricing. This is required by Google and Apple for their developer accounts.



Organizational Developer Accounts

In order to submit your app for approval, you will need a Google Developer account and an Apple Developer account. These accounts should be created before you purchase the branded mobile app and will only be able to be completed AFTER your D-U-N-S number is issued.

A Google Developer account costs a one time fee of $25.

An Apple Developer account is $99 per year.

Google Developer Account 

    • We recommend setting up a second Google account for this purpose, so you can separate it from your other Google services (Gmail, Google Drive, Google+, etc.) if you already have a personal account.
  • How-To:
    • Register for an Android Developer account here
    • You'll need to log into the Google account you'd like to use.
    • You'll be taken through a 4-step registration process. Follow the steps to review the agreement, check the agreement box if you agree to the terms and click Continue to payment.



    • Next, a pop-up window will prompt you to input your billing information. After you've filled it out, click Pay.

    • NOTE: For both the developer accounts, please make sure to choose Organization for the entity type / account type and that the names match. You will run into App submission issues if you do not do this. To create this account, you'll need a "D-U-N-S" number for your organization. Getting a D-U-N-S number is covered in the first section of this article.


Apple Developer Account

All apps in the iTunes Store are submitted through Apple Developer accounts. In order to publish your app for iOS devices, you will need to sign up for an Apple Developer account. Apple requires each business to have their own account.

Enrollment is $99, and renews annually.

Membership is now available at no cost for eligible organizations, including non profit organizations, accredited educational institutions, and government entities based in the United States. Click Here for more details on eligibility requirements. These requirements are set by Apple and we cannot advise on them through FG Funnels support.


Step by Step Guide  for enrolling. If you run into any issues, we recommend contacting Apple support directly at 1-800-633-2152.

  • Step 1 : Create your ID -Go to https://developer.apple.com/programs/enroll.  You will then be asked to enter or create a new Apple ID.  We recommend you create a new Apple ID that reflects your business name. This way your personal ID is separate from your business account.


  • Step 2 : Developer Agreement - You will be prompted to read and verify that you have read and accept Apple’s Developer Agreement


    Step 3 : Choosing An Entity - Here you will be prompted to select an Entity Type.  There are three options: Individual, Organization, or Government Organization.  The entity type is what Apple uses to display as your Developer Name.  For example, as an Individual, your Developer Name will be your full name.  As an Organization, your Developer Name will be your Business’ Name.

    • We highly recommend that you register as an Organization. Apple has emphasized per Item 4.2.6 in the Developer Agreement that the App Name and Developer Name need to match in order for your application to be approved

    • Apple ID Info



    • If Enrolling as an Organization, You'll need an Apple ID as a D-U-N-S® Number to get started.

    • Legal Entity Status: Your organization must be a legal entity so that it can be entered into contracts with Apple. Apple does not accept DBAs, fictitious businesses, trade names, or branches.


      Legal Binding Authority as the person enrolling your organization in Apple’s Developer Program, you must have the legal authority to bind your organization to legal agreements. You must be the organization’s owner/founder, executive team member, senior project lead, or have legal authority granted to you by a senior employee. If your legal status is a sole proprietorship/single person business, enroll as an individual.


  • Step 4 : Contact Information : After you select your entity type, Apple will want you to enter and confirm your contact information


  • Step 5 : Payment & Confirmation : After entering in your payment information, Apple will ask you to complete and confirm your purchase. 

    • Apple Developer Purchase



  • Step 6: Email Confirmation : You should receive an email confirmation of your order with a link to verify your email address. Follow the instructions to confirm your account. Now you are an Apple Developer!  

Additional Items:

  • Your account renews yearly and is required so your application runs properly
  • Log into itunesconnect.apple.com and developer.apple.com using your Apple ID login information
  • Confirmation of your account can take up to 48 hours by Apple 
  • In order to successfully publish iOS applications, ensure you have logged in and accepted any additional Terms of Service prompts, and that you do not have Two Factor Authentication enabled.

  • NOTE: For both the developer accounts, please make sure to choose Organization for the entity type / account type and that the names match. We will run into App submission issues if you do not do this.

    To create this account, you'll need a "D-U-N-S" number for your organization.



App Description and Content Guidelines

Ensure that all app descriptions, carousel image descriptions, carousel images, and splash screen images do not contain financial terms such as "paid," "free," or "premium subscription." Additionally, avoid using these terms in any URLs associated with your app, including those for support, terms and conditions, and privacy policy. Failure to comply with these guidelines will prevent the app from being published.



App Compliant Terms and Conditions and Privacy Policy

Please note: although we may link to resources to get started with privacy policies or terms and conditions, we are not responsible for their content nor can we advise or guarantee their completeness, compliance or legality. We are not lawyers and cannot give legal advice. Please consult a lawyer for more details on compliance and legal requirements.

Terms and Conditions

  • Your Terms and Conditions page must have (EULA) and these terms must make it clear that there is no tolerance for objectionable content or abusive users.
  •  If you do not already have T&C page, you can do a Google search for a T&C builder and guide. termsfeed.com.

Privacy Policy

  • For privacy policy and T&C, these page should NOT contain any links to the original landing page where you sells your plans/subscriptions, otherwise, Apple would reject the App submission.
  • You can build your Privacy Policy page on this website freeprivacypolicy.com


App Customization

These are the items you can customize within your custom branded app:

  • App Icon Image
    • This will be used to create the app icon that appears in the app drawer, loading screens and on various store listings.
    • The image needs to be uploaded in PNG format with dimensions of 1024px X 1024px.
    • Here is an example of where it would be seen on the app drawer/home screen of a phone:

  • Custom Carousel
    • You can add a custom carousel to help guide first time users through the experience of using your app. Edit each carousel description.
    • Images need to be uploaded in SVG format with dimensions of 392px wide X 440px tall.
    • You can also add a carousel image description for each image that will appear above it. Here's an example of how they will be displayed:

  • Play Store Graphic
    • This will be used to depict your branding in the Google Play store.
    • The image needs to be uploaded in PNG format with dimensions of 1024px wide X 500px tall.
    • Here is an example:


FAQs


What happens after I submit my Branded Mobile App for review and approval?

After you submit the app for review, the developer team will review the details and send it for approval to the respective app stores (e.g., App Store and Play Store). The app undergoes a standard review process conducted by the app store's guidelines. Once approved, the app will become live and accessible to users.


Can I distribute my Branded Mobile App through app stores other than the iOS App Store and Google Play Store?

We are not able to support alternative distribution methods for apps. The good news is, these are the most widely used app distribution platforms, ensuring maximum reach and accessibility for your app.