How to Manually Add a Single Contact to Your Workflow
Adding a Contact to a Workflow Manually
- Access Contacts
Navigate to the "Contacts" section on the left side menu.
Select Contact
- Locate the desired contact by either scrolling through the list or typing their name into the search bar.
- Click on the contact's name to open their contact record.
- Navigate to Automation Section
Scroll down on the left side to find the "Automation" section within the contact record.
Add to Workflow
- Click on the “+ Add” button in the Automation section.
- Select Workflow
Enter the name of the workflow you wish to add the contact to, or select it from the dropdown menu.
Set Event Start Date ( If Applicable - This is for appointment workflows only. )
The date selected here will be the date of the appointment that the workflow using to move the contact through the workflow's wait steps.
- If the workflow is an appointment workflow, choose the appropriate start date and time for the appointment.
Note: The event start date is not applicable for other types of workflows.
Confirm Addition
- Click the “Add” button to finalize adding the contact to the workflow.
A notification will confirm that the contact has been added, and they will receive the corresponding email from the workflow.
Verify Active Workflows
- Check the left side menu to see that the workflow is listed under the active workflows for the contact.
Please Note: once a contact is added to a workflow, they will immediately receive any automated communications associated with that workflow.