How to Manually Add a Single Contact to Your Workflow

Adding a Contact to a Workflow Manually


  1. Access Contacts
    • Navigate to the "Contacts" section on the left side menu.

      Select Contact

    • Locate the desired contact by either scrolling through the list or typing their name into the search bar.
    • Click on the contact's name to open their contact record.
    • Navigate to Automation Section
    • Scroll down on the left side to find the "Automation" section within the contact record.

      Add to Workflow

    • Click on the “+ Add” button in the Automation section.
  • Select Workflow
    • Enter the name of the workflow you wish to add the contact to, or select it from the dropdown menu.

      Set Event Start Date ( If Applicable - This is for appointment workflows only. )

The date selected here will be the date of the appointment that the workflow using to move the contact through the workflow's wait steps.

    • If the workflow is an appointment workflow, choose the appropriate start date and time for the appointment.
    • Note: The event start date is not applicable for other types of workflows.

      Confirm Addition

    • Click the “Add” button to finalize adding the contact to the workflow.
    • A notification will confirm that the contact has been added, and they will receive the corresponding email from the workflow.

      Verify Active Workflows

    • Check the left side menu to see that the workflow is listed under the active workflows for the contact.

Please Note: once a contact is added to a workflow, they will immediately receive any automated communications associated with that workflow.