How to Disable the Credit Card Field for Zero-Dollar Products

If you created a zero-dollar product( $0 ) / free product, or you are offering a 100% off coupon, this article will go over how you can update your funnel settings, so a credit card will not be required at checkout for these free products.

Disabling the Credit Card Field for Zero-Dollar Products


  1. Access Settings
    • Pull up the funnel that you have the product on.
    • Click on the Settings option located at the top of the page.

    • Locate Credit Card Requirement
    • Scroll down the settings menu until you find the section labeled Require Credit Card.

      Disable Credit Card Field

    • Toggle the Require Credit Card option to the off position.

    • Save Changes
    • Click the Save button at the bottom of the settings page to apply the changes.

    • Verify Changes
    • To ensure the credit card field is disabled, pull up your funnel's live checkout page in an incognito browser.

    • If using a two-step order form, enter the required information (name and email) to proceed to the second step.

    • Confirm that the product displays a price of $0.00 and that the order total is also $0.00.

    • Complete Order Process
    • Click the Complete Order button to finalize the transaction.
    • Wait for the processing confirmation, which will redirect you to the next step (either an OTO or thank you page).