WooCommerce Integration in E-Commerce Stores

Store owners can now seamlessly import and sync their WooCommerce store data with FG Funnels. This feature allows store owners to easily migrate and manage their WooCommerce store by importing contacts, orders, and transactions into FG Funnels. Additionally, WooCommerce store owners can leverage FG Funnels marketing tools, including triggers like Order Submitted Trigger and Payment Received Trigger for better automation.

Setting Up the Integration:

  1. Find the Integration: From your FG Funnels account, go to Settings > Integration > Woocommerce.

  2. Connect the WooCommerce Store: Users can click on “connect” button to begin the setup. A modal will appear where users must enter a valid WooCommerce store URL (e.g., https://yourstore.com without a trailing slash) as the first step.

    WooCommerce in Integrations Tab


  3. Select Data to Import: In the second step, users will be directed to the Import Elements screen, where they can select which data to import from their WooCommerce store. The available options for import are: Contacts, Orders, Transactions.

    WooCommerce Import Element


  4. Configure Syncing Settings: The third and final step takes users to the Sync Settings screen, where users can choose which data to continuously sync from WooCommerce to GHL in future. The options for syncing include: Contacts, Orders, Transactions, Order submitted trigger, Payment received trigger.

    WooCommerce Sync Settings

  5. Completing the Setup: After selecting the desired elements to import and sync, click Save. The import and sync process may take some time to complete.

  6. Manage Settings: Once the WooCommerce integration is successfully connected, users can enable or disable the elements they want to sync for future orders from the WooCommerce store.

  7. Reimporting Data: If users wish to reimport data, they can disconnect and reconnect the integration, allowing them to reimport any data they may have missed during the initial import.

Notes:

  1. Customer Type Import: Customers with role “customers” & “subscribers” will be imported.
  2. Contact Creation with Disabled Customer Sync:  Even if Contact sync is disabled and the Order sync is enabled, contacts will be created related to the order.
  3. Guest Checkout Handling: Guest checkout customers will be created as contacts, but no updates or future syncs will occur for these guest accounts.
  4. WooCommerce Status Mappings:  The following mappings will apply for syncing order statuses from WooCommerce to FG Funnels:
    1. Completed or Refunded in WooCommerce → Completed in FG Funnels
    2. Cancelled or Failed in WooCommerce → Cancelled in FG Funnels
    3. All other statuses in WooCommerce → Pending in FG Funnels

Available Triggers and Automations

Order Submitted Trigger:

  • Order Submitted trigger can be setup for Woocommerce Orders in FG Funnels by searching for the "Order Submitted" trigger in workflow trigger list.

    Order Submitted from Workflow Trigger List

  • Once the Order Submitted trigger has been added, filter by Order Source is External and Sub-Source is WooCommerce to target WooCommerce orders.

    Order Submitted Trigger with Filters Added

  • Once the trigger is set, you can add any actions you wish to the workflow.

    Example Action from WooCommerce Workflow


Payment Received Trigger:

  • Payment Received trigger can be setup for Woocommerce Orders in FG Funnels by searching "Payment Received" trigger in workflow trigger list.

  • Once the Payment Received trigger has been added, filter by Order Source is External and Sub-Source is WooCommerce to target WooCommerce orders.

  • Once the trigger is set, you can add any actions you wish to the workflow.