How to Restrict Shipping to Specific Countries

This article walks you through the new Country Selection at Checkout feature, which enables store owners to manage shipping locations and default customer locations during the checkout process. So you can restrict your available shipping locations to specific countries, and only those specific countries can be selected at checkout.

Key Features:

1. Shipping Locations

Store owners can control which countries are available for shipping at checkout:

• Ship to all locations: Allows shipping to any country, providing global shipping options for customers.
• Ship to specific countries: Store owners can select specific countries for shipping. Only those selected countries will be available during checkout.
  • A Search to select countries field will appear to enable selection of these countries.

2. Default Customer Location

Store owners can customize how the customer's location is handled at checkout:

• No default location: No preselected country. The customer must choose their location.
• Geolocate: The customer’s location will be detected automatically based on their IP address.
• Show all countries: Displays all available countries for the customer to choose from.
  • If Ship to specific countries is enabled, only those countries will be shown as options.

How to Use It:

1. Edit the Checkout Page:

   Open the Store Builder and edit the Checkout Page for your Ecommerce store.

   Customize Shipping Locations:

   • Select the Checkout element.
   • Go to the Advanced Section in the settings panel.
   • Under Form Options, choose one of the following for Shipping Locations:
     • Ship to all locations

     • Ship to specific countries (this will display the Search to select countries field, where you can select the countries you wish to ship to).

       Set Default Customer Location:

   • Under the Default Customer Location section, choose one of the following:
     • No default location
     • Geolocate (automatically detects the customer's location)
     • Show all countries (or only selected countries if Ship to specific countries is chosen).

2. Save and Publish:

   Save your settings and publish the changes to apply the new country selection feature to your checkout page.

Key Points to Remember:

• If the country/state field is hidden, country selection options will not appear.
• If no countries are selected under Ship to specific countries, all countries will be available at checkout.
• The Geolocate feature provides a seamless experience by automatically detecting the customer’s location based on their IP address.
• These updates give you the flexibility to expand or limit shipping locations, offering a more tailored checkout experience for your customers.