How to Edit User Information and Permissions
User Permissions allow you to grant or restrict certain access and capabilities for different team members.
Please note that any change you make for a user will affect their permissions for every account they are added to. If you would like to restrict their permissions for a service provider, you may want to reach out and see if they want to be added under a different email address to your account.
Follow these steps below:
- Navigate to Settings > My Staff to access Team Management.
- Under Team Management, choose the User you want to edit (information or permissions). Click Edit.
To update basic User Info such as name, email, phone number, password, email signature, calendar assignment drop down the User Info and make your changes.
To update User Permissions, drop down User Permissions and toggle on/off which settings you would like to update.
- To update User Roles, drop down User Roles and change the user to an admin or a user.
NOTE: If you are not the main/primary user (as an administrator), you will not be able to make changes through this option.
- To assign/edit an outbound number assignment or to add in a voicemail recording, drop down Call and Voicemail Settings.
