How to Resolve the Saving Error in the Funnel / Website Builder

If you encounter any type of save error message similar to the one below, please follow the steps in this article to resolve it.

  1. Copy the URL of the page you are currently working on inside the Builder.
  2. Open a new tab.
  3. Paste the copied URL into the new tab.
  4. Allow the page to load completely.
  5. Return to the original tab with the Builder.
  6. Click the Save button.
    1. If successful, your changes to the page may be saved.


To get the best user experience with FG Funnels, follow the steps in this video here: How to Get the Best User Experience with FG Funnels


Here is our support article going over the troubleshooting steps to follow when you encounter errors in the FG Funnels system: Troubleshooting Steps


Preventive Measures:

  1. Only keep one tab open for the funnel / website builder. [ Having the builder open in multiple tabs may cause issues ].


  2. Save your work frequently.


  3. Preview your changes in an incognito browser.

Your Changes Show Inside the Builder but Not on the LIVE Page

    • If your changes are not reflected on the live page, click the "Publish" option in the top right hand corner of the builder.
      • This ensures that recent edits are visible to your audience / potential customers.


If Your Changes Do Not Show Inside the Builder After Completing the Troubleshooting Steps in the Video Above; Please Follow the Steps Below:

    • Do not make any further changes on the funnel or Website page.
    • Send the following info to support@fgfunnels.com:
      • Funnel / Website Name:
      • Page Name:
      • URL link for the funnel page: ( see image below )

      • Once you send us the information above, we will open a ticket with the developers.