How to Add a From Name and Email Address for Your Email Header with LC Mail

This article will go over how to add a designated "From Name" and "From Email" address that will show in the header of all emails sent from your FG Funnels account, if you use LC Mail.


  1. Go to the "Settings" in the bottom left-hand corner of your FG Funnels account.
  2. Click on "Email Services" on the left side menu.
  3. If you have not set up a dedicated sending subdomain, follow the instructions in the messaging wizard here.
  4. If you have set up a dedicated sending subdomain, then click on the "Dedicated Domain and IP" button.
  5. Copy your sending subdomain.
  6. Click on the three dots on your dedicated domain and choose "Set Headers" from the dropdown menu.
  7. Paste your sending subdomain in the "From Email Address" field.

Please Note: Your sending subdomain and your sender email address need to match in order to achieve the best email deliverability. We recommend using a business email address here.


Example:

  • If the Sender Subdomain = replies.YourBusinessName.com

  • Recommend Sender / From Email Address = X@replies.YourBusinessName.com [ X can be anything such as:
    • support@replies.YourBusinessName.com
    • info@replies.YourBusinessName.com
    • hello@replies.YourBusinessName.com

    • YourName@replies.YourBusinessName.com


- OR -


  • Sender / From Email Address Can Be = X@YourBusinessName.com [ X can be anything such as:
    • support@YourBusinessName.com
    • info@YourBusinessName.com
    • hello@YourBusinessName.com
    • YourName@YourBusinessName.com

8. Enter your desired "From Name" ( usually your business name - or - just your name ) which will show in the email header, for all of the emails you send from your FG Funnels account.

  1. Click "Save" to set the dedicated header.


Important Note: Double-check the "From Name" and "From Email Address" for accuracy before saving. Having a typo in your "From Email Address" can cause some of the emails you send to bounce. This could happen with email recipients who have an email address ending in yahoo.com or aol.com, since these email servers send a unique error message to our system, which causes the email to bounce, which will enable DND on the contact record. This only happens if your "From Email Address" contains a typo.