How to Restore Deleted Workflows

In this article:

What Is This Feature?


This feature gives users the ability to restore the workflows that are deleted for a limited time after they are deleted. 

How Do You Restore Deleted Workflows?

There is a tab named "Deleted" on the workflow list page.


  • Go to Automations > Workflows > Deleted.
  • All deleted workflows will populate here.

Deleted workflows tab

  • Users can click on the "Restore" button for the workflow they want to restore.

Restore button for deleted workflows

  • Click confirm from the modal to restore the workflow..

Restore workflow modal

Permissions

Only admin level users will have ability to restore workflows.

FAQs

Q: How long will the deleted workflows be present in the Deleted tab?

A: Workflows will be removed from the "Deleted" tab after 30 days.


Q: Can I delete the workflow I just restored?

A: No, the restored workflows can't be deleted for the next 48 hours.


Q: Can I restore the workflow I just deleted?

A: You will be able to restore the workflow 30 minutes after deleting the workflow.


Q Will my workflow be in a published state after restoring?

A: No, upon successful restoration, the workflow will be placed in Draft stage.


Q: Will all the information be available in the workflow after restoring it?

A: When you restore a workflow, the contact information in the enrollment history and execution logs will stay intact. Any contacts in the workflow when it was deleted will not be restored.

The restored workflow will retain its original triggers and actions with the same configuration as when it was deleted.