How to Set Up Root Domain/Subdomain for your Funnels/Websites

Adding a domain to your account enables website and funnel functionalities to be created and utilized. A domain refers to the web address, for example, a root domain like mydomain.com or a subdomain like www.mydomain.com. To begin, establish a domain with a registrar like Cloudflare, GoDaddy, or others. Afterward, you can integrate the Domain into the system for use.



Covered in this Article:

How to configure Domains for Funnels and Websites?

Configuring Domains Purchased in FG Funnels

Adding a Subdomain For Your Funnels + Websites

Removing a Domain from the account

Troubleshooting

FAQs


Related Articles

How to Configure Domains for Funnels and Websites?

This section refers specifically to domains purchased through outside registrars. If you purchased your domain directly through FG Funnels, go to the section Configuring Domains Purchased in FG Funnels.

Full step-by-step written instructions are in the article, Connecting Your Domain to FG Funnels.

Configuring Domains Purchased in FG Funnels

Full step-by-step written instructions are in the article, Configuring Domains Purchased in FG Funnels.

Adding A Subdomain for Funnels and Websites

If you are looking to add a subdomain for funnels and websites and you purchased your domain through FG Funnels, visit the article Setting Up A Subdomain for Funnels and Websites for Domains Purchased within FG Funnels.


If you are looking to add a subdomain for funnels and websites and you purchased your domain elsewhere, visit the article, Setting Up A Subdomain for Funnels and Websites for Domains Purchased Outside of FG Funnels.


Removing a Domain from the account

To remove a domain from your account, go to Settings > Domains > on the line of the domain you want to delete, click on the three dots > Delete > confirm your choice on the confirmation dialog box.



Troubleshooting

What causes an SSL Error?

An SSL (Secure Sockets Layer) error occurs when there is a problem with the SSL certificate or the SSL/TLS (Transport Layer Security) configuration on a website. SSL/TLS is a security protocol that provides encryption and secure communication between a user's browser and the web server. SSL errors can result from various issues, often indicating that the connection between the user's browser and the web server is insecure.


If your Domain is showing a privacy/SSL error, it can be due to one of the following reasons:

  • Multiple DNS (A or CNAME) records exist for the same domain/subdomain. One Domain or subdomain can only work with one platform/server at a time, and that's why you need to have only one DNS record set up for that domain/subdomain.so
  • There is no DNS record added for the Domain
  • The Domain has an AAAA added, other than the A/CNAME record

What causes the error "CNAME / A record not found."


This error occurs if your DNS record is not set up properly or they are added to the incorrect domain host. Make sure to add the DNS record properly and add it to the correct domain host.


404 Error

A 404 error, also known as "404 Not Found," is a standard HTTP status code that indicates the requested web page or resource could not be found on the server. This error typically occurs when a user tries to access a non-existent URL or when the requested page has been deleted or moved to a different location without proper redirection.


If your Domain without any path shows a 404 error, e.g., mydomain.com, you need to go to Settings > Domains > Edit Domain> Select a default page. In case it is already selected, try saving it again.



If your Domain shows a 404 error despite having a default path, e.g., mydomain.com/home, then you need to make sure that one of the funnels/websites that are connected has the same path added in page settings. If the path is already added and it still does not work, then go to the funnel/website settings > remove the Domain> Save> add the Domain again and save.



If your Domain shows a 404 error intermittently, then you might be using the www/root domain with your funnel/website. In that case, ensure you have added a redirect from www to the non-www (root) domain or from the non-www Domain to www.

FAQs

Can I use the same Domain with more than one platform?

No, one domain/subdomain can only be used with one platform/server at a time (WordPress, Wix, etc.) If you already use mydomain.com with WordPress, use site.mydomain.com with our system or a different domain.


Also, if you're using a domain/subdomain with funnels/websites, it can't be used with memberships or some other feature hosted on a different server.


How many domains can I add to one account?

You can add as many as needed. There is no limit.


Do I have to purchase SSL for the Domain separately?

No, our system generates SSL automatically once you've added the Domain successfully. You don't need to purchase it separately.


Can I buy a domain from you directly?

As of October 1, 2024, yes you can buy domains directly through FG Funnels. For more information, see the article, How to Purchase a Domain within FG Funnels.


How many funnels/websites can I connect with one Domain?

You can connect as many as needed. There is no limit.